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user research

Microsoft Groove: Collaboration Analysis

Evaluated Microsoft Groove as a tool for student group meetings. Evaluation methods consisted of ethnographic observation of teams meeting with and without MS Groove as a tool, surveys, competitive analysis, personas, scenarios, 'groupsona', main finding and recommendations report.

Study of Information Seeking Behavior of Engineers

Conducted an ethnographic sutdy of engineers' information seeking behavior

Contexual Inquiry of UofM Human Resources Development

Evaluated the HRD current billing and tracking process and to identify possible areas of improvement for their current FileMaker Pro database.

eCommunity Analysis: www.LiveMocha.com

Currently under way!