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experience
Ex Libris, Boston, Massachusetts (remote from Michigan)
Software Application and Data Intern, December 2007 - present
- Analyzed and loaded library data for MetaLib product
- Configured MetaLib software on customer servers
- Troubleshoot customer problems
- Customized MetaLib web interfaces
Ford Motor Company Knowledge Center, Dearborn, Michigan
Information Specialist Intern, May 2008 - August 2008
- Provided Expert Review and Competitive Analysis of Ford Knowledge Center website
- Moved and organized documents from Documentum to Microsoft Sharepoint
- Original and copy cataloging
- Serials management
- Website content management
- Answering patron reference questions
Electronic Publishing Assistant, September 2007 - December 2007
- Published articles online using xhtml, sml and Pagemaker Pro
- Completed usability study of book reprint order website
- Authored, reviewed, and approved technical documents in HTML to publish on GSE knowledgebase
- Responsible for setup, implementation, and employee training of knowledgebase and customer service software
- Provided technical phone support for GSE Scale distributors
- Product functionality, set-up and calibration
- Equipment and programming troubleshooting
- New product testing and development
- Recommended products for customer applications and systems
- Produced custom programs for distributors
- Produced training material and trained GSE customers
- Produced and reviewed documents for ISO 9000 and technical manuals
- Collaborated with sales, marketing and engineering to support customers and products
Tetra Tech Industrial Services, Ann Arbor, Michigan
Electrical Engineer, October 2002 - January 2004
- Michigan Department of Transportation Stormwater website, September 2003 - December 2003
- Designed and modified website pages using Microsoft Front Page
- Trenton, Michigan Wastewater Treatment Plant, January 2003 - August 2003
- Programmed PLCs using RSLogix5000, DeviceNet, ControlNet
- Designed screens for operators using RSViewSE
- Ford Motor Company Rouge Facility, Frame Plant, October 2002 - December 2002
- Produced AutoCAD drawings for electrical one-lines, schematics, panel layouts, communications systems and building layouts
Electrical Engineer, May 2001 - October 2002
- University of Michigan, Ann Arbor, Michigan, February 2002 - May 2002
- Surveyed lighting in UofM hospitals for Energy Star Program
- Produced building layouts and lighting plans in AutoCAD
- Replaced constant motors with VFD motors for Energy Star Program
- Ralson Foods, Battle Creek, Michigan, July 2001 - December 2001
- Programmed PLCs using RSLogix5000, DeviceNet, ControlNet
- Designed screens for operators using RSView
- Produced AutoCAD drawings for electrical one-lines, schematics, panel layouts, communications systems and building layouts
- Quaker Chemical Company, Detroit, Michigan, May 2001 - July 2001
- Produced AutoCAD drawings for electrical one-lines, schematics, panel layouts, communications systems and building layouts
Master Theatre Electrican, June - August 1999, June - August 2000
Technician/Production Account Manager, October 1997 - May 2001
Theater Electrician, August 1999 - May 2001